This incident has been resolved. All phone lines are working as expected at this time.
Posted 8 months ago. Sep 03, 2018 - 20:28 EDT
We are continuing to investigate this issue.
Posted 8 months ago. Sep 03, 2018 - 19:30 EDT
We are currently investigating an issue with certain toll free and local phone lines. Customers with questions regarding policies can call our main Customer Service number at 1-800-335-0611. We apologize for the inconvenience.