Agent information not displaying

Incident Report for Seven Corners

Resolved

This incident has been resolved. Thank you for your patience as we worked through this problem.
Posted Nov 06, 2019 - 10:00 EST

Update

We are continuing to work on a fix for this issue.
Posted Nov 06, 2019 - 09:59 EST

Identified

We have confirmed that the correct agent is being credited for purchases, but the agent is just not being displayed on the website. We are continuing to determine how to mitigate the issue.
Posted Nov 06, 2019 - 09:25 EST

Investigating

We are currently investigating an issue where agent information is not displaying on the website during checkout. We will provide updates when we know more.
Posted Nov 06, 2019 - 08:47 EST
This incident affected: www.sevencorners.com.